This is the web site of mediatwinkle.com. We can be reached via email at support@mediatwinkle.com.

We value the privacy of our visitors/customers and take every precaution to safeguard the information we collect from unauthorized use. 

With respect to security: Our website takes every precaution to protect our user's information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration or order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - 128bit Secure Sockets Layer (SSL). The MediaTwinkle SSL certificate is provided by GeoTrust, the world's #1 provider of security products for online retailers.

While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices.

We collect the e-mail addresses of those who subscribe to our newsletter and order our products. Information collected from customers is used for order notification and to send product information only. It is not shared with other organizations for commercial purposes. Furthermore, you can email info@mediatwinkle.com to be removed from any mailing list.

With respect to cookies: we do use cookies on our web site to store certain login details to make future visits quicker and easier for you. You have the option of disabling your computers ability to accept or transmit cookies. This will prevent us from gathering certain non-personally identifiable information from you such as your search preferences, the types of products you have bought, how many times you have visited a particular web site, etc. However, the non-personal information that we collect from you is used to offer you a better service and to make your experience with our site more enjoyable. Usage of a cookie is in no way linked to any personally identifiable information while on our site.

We reserve the right to change this privacy policy at any time. However, if any changes do occur, we will publish the changes to our web site and post a notice on the home page that a new privacy policy has been implemented. We will also take reasonable steps to contact you personally to let you know of the new changes. You will then be given the option to keep your account open or to terminate it.

If you feel that this site is not following its stated information policy, you may contact us via email at info@mediatwinkle.com or by mail at Media Twinkle, P.O.BOX 70243 Rosedale, MD. 21237U.S.A.

 

 

Address Verification: Address verification is a precautionary measure MEDIATWINKLE.COM performs to ensure your safety and deter fraudulent activity. The nature of online shopping does not permit us to request a traditional form of identification, such as a driver's license, like a local store. We instead conduct address verification through your credit/debit card issuer to confirm your identify and verify the validity of your purchase, ultimately protecting your credit and privacy.

If you wish to ship to an address other than your billing address, please contact your issuing bank and have your shipping destination added as an authorized alternate ship-to address in the record/memo field. We will contact your bank using the bank number you have provided to verify this information after you've placed an order. Please allow an extra day to verify any alternate ship-to address.

Both your billing and shipping address must be verifed before an order will ship. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Orders with the same billing and shipping address are more likely to ship same-day.